FAQ
General Questions
Have questions? We’ve got answers! Find everything you need to know about our rental process, policies, and services. If you need further assistance, feel free to contact us at info@enterprisecarrental.com.
To rent a car, you will need a valid driver’s license, a credit or debit card in your name, and, for international travelers, an International Driving Permit (IDP) if required.
Yes, the minimum age to rent a car is 21 years old. However, renters under 25 years old may be subject to a young driver surcharge.
We allow a 1-hour grace period for returns. If you return the vehicle later than this, additional hourly or daily charges will apply.
Yes, we offer one-way rentals for select locations. Additional fees may apply. Please check with us in advance to confirm availability.
Reservation Questions
Need help with your car rental reservation? Find answers to common questions about booking, payment, cancellations, and modifications to ensure a smooth rental experience.
You can book a car rental easily through our website by selecting your preferred vehicle, rental dates, and location. You can also contact us at info@enterprisecarrental.com for assistance.
Yes! You can modify or cancel your reservation by logging into your account or contacting our support team. Free cancellation is available up to 24 hours before pick-up.
We accept major credit and debit cards (Visa, MasterCard, American Express) for online reservations. Cash payments may be accepted at select locations.
A deposit may be required depending on the vehicle type and rental duration. The deposit will be refunded upon returning the vehicle in good condition.